• 每梯次如果報名額滿，將會關閉該時段報名期限。敬請提早報名與完成款項繳納以確保權益

• 更改學員資料：

  • 預定日期十日前，可變更學員個人資料，最多以一次為限，不收取手續費

  • 預定日期五日前，若欲變更學員個人資料，每次修改酌收$500元之行政手續費

• 更改參與營隊梯次：

  • ​預定日期七日前可更改日期，限異動乙次

  • 如有金額價差，請先補款方可轉換營隊梯次

• 營隊取消辦法：

  • 預定日期31日前：將退回已付金額的 90% 等值課程商品

  • 預定日期21-30日前：將退回已付金額的 80% 等值課程商品

  • 預定日期2-20日前：將退回已付金額的 70% 等值課程商品

  • 預定日期1日前：將退回已付金額的 50%等值課程商品

  • 未為通知或未到達活動集合地點：將退回已付金額的 10%等值課程商品

  • 於營隊期間內，因不可究責主辦單位之因素而中止參與營隊，將不會退回

  • 如因天災或新竹縣政府公告之停班停課等，不可抗力因素，我們將主動聯

  • 繫延期或退款事宜

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• The registration will be closed once the spots of a camp are filled. Please secure your child's spot by registering and pay the fees early.

• Change personal information:

  • Change is allowed ONCE free of charge 10 days prior to the session start date.

  • Change requests received five days prior to the session start date will be accommodated for a NT$500 processing fee every time.

• Changing Sessions:

  • Change is allowed ONCE 7 days prior to the session start date, subject to availability.

  • If the price of the desired session is higher, the change will only be accommodated after all fees are paid.

  • If the price of the desired session is lower, campers will receive riding lessons of equal value for excess payments. The lessons will be expire in six months.

• Cancellation and Withdrawal:

  • Cancelling 31 days prior to the session start date: Receiving 90% of camp fee value.

  • Cancelling 21-30 days prior to the session start date: Receiving 80% of camp fee value.

  • Cancelling 2-20 days prior to the session start date: Receiving 70% of camp fee value.

  • Cancelling 1 day prior to the session start date: Receiving 50% of camp fee value.

  • No shows: Receiving 10% of camp fee value.

  • Withdrawing during the sessions due to personal reasons - Receiving 0% of camp fee value.

  • If our camp does not operate due to natural disasters or when Hsinchu County Government announces school and office closures, we will contact you for rescheduling or refund.

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